Collection Module
Collecting loan payments and making sure
your accounts stay current is easy with the A.L.S. Loan Accounting and Management
System.
We offer single asset invoices, fleet
invoices, and the printing of coupon books.
Bank account information can be stored for your Automatic Clearing
House (ACH) customers. Open
item invoices/statements are also provided to collect additional charges and/or
late charges from coupon book customers. You
can even create a comma-delimited (CSV) file of invoice/coupon
information to send to an outside printing source.
Payments may be posted on an individual
account basis or for all accounts in a Fleet.
Payments post quickly with very little operator interface.
Payments can be posted to all charges due or distributed to individual
charges due.
Collection personnel will have several tools available in order to make collection calls quick and efficient. Accounts can be assigned to specific collectors and placed into a queuing file for that collector when the account is delinquent. When the queue file is used, your collection officer can work a delinquent account, mark it with a resolution and move on to the next account in their queue just like that!
From
the main Collection Module screen a collector can access an account’s
payment history, see up-to-the-minute receivable information, and all
available contact information for the customer.
Notes can be made and reviewed. Reminder
“ticklers” can be set and then automatically reported to a collector when
the tickler date has expired.
Within the Collection Module
collectors can notify other office personnel regarding specific account
collection issues. Internal
memos can be written and directed to any network printer.
Accounts can be flagged with a message that
will appear on the screen every time that account is accessed within the Loan
and Accounting Management System. Anyone
that accesses that account will be alerted immediately by the message and will
be able to take appropriate action.
An up-to-the-minute Delinquency Report and Credit A/R Report can be generated on demand. Collectors can be notified easily of payments posted to delinquent accounts by reviewing the daily Delinquent Payments Received Report. The system can be set up to automatically assess late charges and can produce delinquency notices to be sent to the customer and/or guarantors.