On-Site Training
Your first contact with our highly
trained Customer Support Representatives will be immediately after your
purchase of an A.L.S. System. They
will assist you in preparing your site for the installation of your new
system and with the help of a specially designed “pre-installation”
guide you will be able to gather the data needed to make your system perform to your exact needs.
For our new customers or our current
customers with new staff Customer Support Representatives are available for
on-site training. We visit your
site and train the staff you think will benefit from the use of your A.L.S.
System. We bring all the
training materials necessary to insure everyone understands the tools
available. Training sessions
can run from 1 to 3 days depending on the software purchased.
As part of your training course we
introduce your staff to the system documentation.
We provide comprehensive user documentation, both online and
published just for this purpose.
After you have completed your training
course we are only an email or telephone call away anytime you need us. Customer Support Representatives and Technical staff are
available 24 hours a day 7 days a week as needed.